This Payment Policy outlines the terms and conditions for all payments made on products purchased through our website, www.partsfe.ca. By completing a purchase, you agree to abide by these terms.

Accepted Payment Methods

We currently accept the following payment methods:

• Credit Cards: Visa, Mastercard, American Express, Discover

• Debit Cards: Visa Debit, Mastercard Debit

We may update or change the available payment methods at our discretion.

Order Confirmation

After a successful payment, you will receive an order confirmation email. This will contain your purchase details, including the product(s) ordered and your payment receipt.

Payment Processing

Payments are processed securely via an authorized third-party payment processor. All payment details are encrypted using secure SSL technology during transmission. We do not store your full credit or debit card information.

Sales Tax

The applicable sales tax will be calculated and added to your order based on your shipping address, in accordance with local and federal tax regulations.

Order Total

The total amount due includes the cost of the products, any applicable taxes, and shipping and handling fees (if applicable). You will be shown a detailed breakdown of these charges before finalizing your payment.

Payment Security

We prioritize the safety of your payment information. Our platform utilizes the latest security protocols to prevent unauthorized access or misuse of your payment data. However, please note that no system is completely foolproof, and we cannot guarantee 100% security.

Payment Errors

• If you experience any issues with processing your payment, please contact our customer support team as soon as possible. 

• We may cancel or refund orders if we detect any suspicious activity or discrepancies in payment processing.

Refunds and Returns

Please refer to our Refund & Return Policy for detailed instructions on how to request a refund or return a product. It outlines eligibility, timelines, and the steps involved in initiating a return or refund.

Disputes

In the event of any payment-related dispute, please reach out to our customer service team directly. We will strive to resolve any issues promptly. If a resolution is not achieved, you may seek assistance through your payment provider.

Modifications to This Policy

We reserve the right to update or revise this Payment Policy at any time. Any changes will be posted on our website, and your continued use of the site after such updates will indicate your acceptance of the revised policy.

Contact Information:

Business Hours: 8:00 AM - 5:00 PM CST
Business Days: Monday to Friday
Toll Free: 866-863-0907
Email: [email protected]